Students' Grievances Redressal Cell (SGRC)
The Students' Grievance Redressal Cell at Assam Women's University is committed to ensuring a fair and transparent mechanism for addressing concerns and grievances of students. The cell functions with the objective of providing students a platform to voice their issues related to academic, administrative, or personal matters in a structured and responsible manner. Click here to download the notification.
MEMBERS OF THE CELL
| Sl. No. | Name of the Person (Designation) | Member Type | Phone | |
|---|---|---|---|---|
| 1 | Dr. Shayista Baruah Assistant Professor, Dept. of Political Science |
Chairperson | 9435186687 | shayista.polsc@awu.ac.in |
| 2 | Dr. Suryya Kr. Chetia HoD, Dept. of Mass Communication & Journalism |
Member | 9954261676 | suryya.mcj@awu.ac.in |
| 3 | Dr. Prashanta Puzari HoD, Dept. of English |
Member | 7578008806 | prashanta.eng@awu.ac.in |
| 4 | Dr. Minakshi Dutta HoD, Dept. of Cultural Studies |
Member | 8822120005 | minakshi.clt@awu.ac.in |
| 5 | Ms. Himakshi Choudhury Assistant Professor, Dept. of Sociology |
Member | 9971130761 | himakshi@awu.ac.in |
| 6 | Ms. Tarali Kalita (2023MEC06) Student Representative, Dept. of Economics |
Special Invitee | ||
| 7 | Prof. (Retd.) H. C. Gautam Dept. of Commerce, Gauhati University |
Ombudsperson | 7099032979 | hcgautam@gmail.com |
OBJECTIVES
- To create an approachable and student-friendly environment for grievance redressal.
- To ensure that students' concerns are addressed promptly and effectively.
- To uphold the dignity of students by ensuring a fair and impartial resolution of grievances.
- To maintain a conducive learning environment free from any form of discrimination or unfair practices.
PROCEDURE FOR FILING A GRIEVANCE
Students of Assam Women's University, Jorhat can submit their grievances:
- Either filling the google form given in the following link. (https://forms.gle/h3XuicVK7N8DdGys6)
- Students can also submit their grievances in writing or via email to the designated grievance cell email ID at sgrc@awu.ac.in
- The grievance will be reviewed by the committee, and necessary action will be initiated within a stipulated time frame
- If needed, the concerned student(s) may be called for further discussion to resolve the issue
- The final decision and resolution will be communicated to the student(s) in a timely and confidential manner
CONFIDENTIALITY & FAIRNESS
The Students' Grievance Redressal Cell ensures that all complaints are handled with the utmost confidentiality and fairness. Retaliation against any student for filing a grievance is strictly prohibited.
We encourage students to use this platform responsibly to improve their academic and campus experience at Assam Women’s University.